If you were using a Vodafone connection and have lost your SIM Card and you would have to guard it against unauthorized use, you’ve got to dam it. Subsequently, Vodafone will issue a substitute SIM Card with an equivalent contact number. You can follow this for both prepaid and postpaid network sim cards and block Vodafone sim to avoid any fraudulent purposes.
The SIM Card is often blocked easily within the My Vodafone Self Care within the menu Settings of services – Blocking. You’ll also call the Customer Care line *77 (800 77 00 77) or visit one among Vodafone stores. To block the SIM card, you’ve got to understand the user password. Vodafone will block your SIM Card within an hour of your request. The blocking of the SIM Card is freed from charge.
It’s very easy to block Vodafone sim online. But Vodafone will still charge you the fees for services and bundles while your SIM Card is being blocked, confirm you pick up your new SIM Card as soon as possible.
Still not got any idea as in How to block Vodafone Sim online when you lose one of the SIM Cards from the DoubleSIM service?
By blocking the contact number with the DoubleSIM service, both SIM Cards get blocked. For future use of the DoubleSIM Card service, we’ll send you both new SIM Cards, albeit you simply lost one. So, albeit you simply use one SIM Card, you get two new ones. To dam and order the SIM Card, an equivalent procedure applies as if to urge a typical SIM Card.
How do I block Vodafone SIM online or through customer care?
Please visit the nearest Vodafone store or Vodafone Mini Store with a replica of your Proof of Identity for SIM Change. You can also contact 198 from any Vodafone mobile number to block your Vodafone sim. Or contact 199 to talk to Vodafone Customer Care, call charge at 50p/3 mins.
You may also visit any nearest Vodafone Mini Store nearby and can get a new sim card by submitting your KYC documents. You can collect your new SIM card from your nearest Vodafone store or Vodafone Mini Store by submitting the damaged SIM (if you have) along with a photocopy of the photo, address id proof.
In case your sim is lost. The customer is required to go to the closest Vodafone Store/Vodafone Mini Store and submit FIR/Missing report alongside a photocopy of their identity proof.
Bring an original photo ID proof with you when visiting a store to gather your replacement SIM card.
TAT of SIM replacement 2 hrs. And Roaming SIM replacement – 48 hrs.
To block Vodafone sim online click here also all the services like Value Added Services, recharges, the current balance would be transferred to the new replacement SIM card once automatically. Valid document proof of Identity as per the list of Acceptable POI is required for processing SIM replacement requests.
Acceptable Documents to block Vodafone sim are:
Passport with photo & address with customer address and photograph.
Latest passbook of Post office/ any Bank, including photo and it must be last updated not less than 3 months. Income Tax PAN Card, a clear copy of it. To know more about documents visit here.